We have used the Hallmark Utility Management scheme since 2009 and our administration at each new move in and COT is now almost non-existent. We complete one simple form at each new move in and also at each check out and the rest is left to Hallmark. The four utility companies are informed of the movement on our behalf on our letterhead and we are sent copies for our files. Once a property is on supply with Southern Electric, Hallmark will deal with all the billing issues going forward and the landlord even gets free gas and electricity during void periods up to the value of £10. If we have any queries the team at their offices in Brigg pick up the phone quickly and deal with our issues efficiently and promptly. We earn a commission for each transfer, so we take the view that we do less internally and provide ourselves with an extra revenue stream too. A great service, easy to implement and integrate into any lettings business.

We have been working with Hallmark since the beginning of 2009 and have found them to be very professional and helpful in making their scheme work within our network of 35 branches. They have continued to offer a high level of interactive ongoing support and training. Andrews are now able to offer an added service to our tenants and landlords which is both efficient and time saving.

We have been using Hallmark for sometime now and it has had a huge positive impact on our business. The main area it has affected is the one thing we never seem to have enough of and that is "TIME". The admin time my colleagues used to spend chasing utility queries has reduced tenfold and they can now concentrate on the main parts of our business, "Letting properties".

The staff at Hallmark are always extremely helpful and the commission we receive is even better! Any extra pounds and pence in the recent climate is a good sight to see!!

No hesitation in recommending you use this superb service.

We have used the Hallmark scheme for some time now and it has drastically reduced our daily administration....and all we have to do is complete one form each time we have a move in or a move out. The Hallmark office in Brigg are friendly and deal with all of transfer and billing issues freeing up staff to do their job - letting houses. We manage a large portfolio and this system has improved our customer service no end in what is historically a difficult area in our business. To top it all we get paid for it too...a great idea, every letting agent should use it.